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Testimonials

Rusco Windows and Doors, Inc., is owned and operated by Tom and Sam DiFiglio and has been serving the community since 1937. The business has grown over the years, but the DiFiglio family’s policy of personal customer attention and their long-standing reputation for professional, dependable, custom – not assembly-line – service and high-quality, state-of-the-art products remain constant. Rusco invites you to visit their showroom and see full-size product displays. These displays and knowledgeable Rusco personnel will help you take the guesswork out of your selections and give you a realistic view of putting together your dream home.

Excellent
4.9
Based on 101 reviews
review us on
I had four windows replaced. Arnold Donato, the salesperson, was so helpful and professional. The installers did a great job, too. I love my new windows.
Response from the owner: Thank you Annie for the 5-star review. We greatly appreciate you and your business. Thank you for choosing Rusco Windows & Doors for your home window project!
We had our roof replaced by Rusco Windows and Doors. Arnold Donato handled getting everything set up. The crew arrived, wrapped my house in a protective mesh, and completed the project. I am very pleased with how it turned out and the professionalism of everyone involved. I highly recommend them for any home project.
Arnold and the whole team at Rusco were very helpful and insightful with helping us get a new roof and gutters installed after extensive hail damage. The whole process was taken care of quickly and the quality of the work was top notch.
Response from the owner: Thank you Ryan for the 5-star review. We appreciate you choosing us for your new roof and gutters home project!
Thank you Russo for excellent job replacing my damaged roof and gutters from hail and wind damage!I want to personally thank a truly pro Everado he was there for me from the beginning to the end!Rusco you are lucky to have an employee and true pro!Everado your the best!
Response from the owner: Thank you Peter for the 5-star review! We appreciate your business!
My dad had hail damage at his house and Arnold was super helpful coordinating the roof and siding replacement.I would definitely recommend Arnold for any home projects that you might have.
Response from the owner: Kate, thank you for this review! We greatly appreciate it. Thank you again for choosing Rusco Windows & Doors for your dad's home!
We had new roof and siding installed at our home and Arnold did an excellent job handling all the details.I would highly recommend him for all your home projects
Response from the owner: Susan, we appreciate the 5-star review! Thank you for choosing us for your new roof and siding home projects!
Arnold was amazing with our roofing/siding replacement.I would highly recommend him for any type of remodeling.
Response from the owner: John, thank you for the 5 star review! We appreciate your business and for choosing Rusco Windows & Doors.
Highly recommend Rusco for Windows and Doors! This is our 2nd time using them, and all though there was a few glitches with the job as it was a large job, their customer service and response to any concerns is bar none. They responded right away to remediate any speed bumps we ran into. Everyone from their installers to manager and front office strive to make sure you are happy with the job done. Thank you for helping with both our projects! We Will definitely continue to recommend and consider for any future projects.
Response from the owner: Lauren - thank you for choosing us... a 2nd time! We appreciate you!
We chose to get our roof replaced but we weren’t sure if we wanted to go through with it .Rusco made the process very simple and easy for us to understand we were unsure if we want to commit to submitting a insurance claim since we have never done it before. But once we noticed how much money they had save us we were very grateful that we gave them a chance. Roofs definitely don’t cost what they used to everything is expensive now a days but thankfully we came across Rusco. The roofing crew was awesome I couldn’t believe how efficiently they worked. Very nice people from the sells men to the roofers. THANK YOU VERY MUCH RUSCO!!!
Response from the owner: Alex - what an amazing review! We greatly appreciate you! We appreciate your business and thank you for choosing Rusco Windows & Doors.
Personally I think there one of the nicest people to work with very respectful and they get the job done!!!! Very professional people specially the roofers.
Response from the owner: Thank you Javier for the 5-star review. We greatly appreciate you! Thank you for choosing Rusco Windows & Doors.
Jim is great to work with. He communicates well and provides excellent service!
Response from the owner: Molly - thank you for this 5-star review. Jim will appreciate this feedback! Thank you for choosing Rusco Windows & Doors.
Jim Cowell helped me get my roof done and he was engaged throughout the process. on the day of replacement Jim made sure all work was completed to perfection!
Response from the owner: Mark, thank you for the kind words. From all of us here at Rusco Windows & Doors, we appreciate your business!
Jim and his crew did a great job.
Response from the owner: Thank you Jason, we appreciate your review!
Been working with Jim for years. He's always available and walks you through every step of the process. I've referred many more to work with him
Response from the owner: We appreciate the words about Jim. Thank you for choosing Rusco Windows & Doors!
Courteous and efficient, highly recommend.
Response from the owner: Thank you, we appreciate you!
It's nice to know that a company, and it's employees, care more about the customer than they do about trying to make an extra buck. Rusco is the company that puts customers first. Thank you!
Response from the owner: Lance, thank you for this. We appreciate you for choosing us! Thank you!
Had a great experience with Rusco. Jim was a pleasure to deal with, answered all my questions and got the job done better than we could have hoped
Response from the owner: Thank you Adam for this review about Jim and our team. We are grateful and appreciate you for choosing Rusco Windows & Doors!
Jim makes a personal investment in his clients. From start to finish he is there for his clients. Highly recommend him.
Response from the owner: Thank you Pat! We appreciate the kind words! Thank you for choosing Rusco Windows & Doors.
Response from the owner: Thank you Leonard!
Jim and his Crew were fantastic, Jim was very helpful and walked me through the process painlessly, I would happily recommend his services to everyone.
Response from the owner: Thanks Patrick for the feedback! We take pride in our customers. Thank you for choosing Rusco Windows & Doors!
Jim Cowell is a very honest business man. It is hard to find a company that won't sell you stuff that you don't need. If you need new doors and windows don't hesitate to call Jim. He works for a company that can be trusted to do the best possible job and a great cost.
Response from the owner: Thank you Barbara for this amazing 5-star review! We will share it with Jim!
Had hail/storm damage to residence. Representative Jim Cowell came out explained the process and assisted us with our claim. Excellent communication and follow through. I wouldn’t hesitate to make a referral or do business with them again. Thank you !!!
Response from the owner: Phil - we appreciate your business and we appreciate you for choosing Rusco Windows & Doors!
Jim Cowell is amazing. Worked with me every step of the way. Handled my insurance questions and delivered a stellar solution. Totally happy. Thanks Big Dog!
Response from the owner: Thank you! Right back at you! Thank you for choosing Rusco Windows and Doors!
The sales rep, Arnold, was in touch from the beginning and at every step through completion to ensue a quality experience. He was knowledgeable about the products and fully explained the contract. Both the roofing crew and siding crew were efficient and courteous. Both crews did a thorough clean up when their work was done. A great company with great employees.
Response from the owner: Thank you Edward for this great feedback! We will share it with Arnold. Thank you for choosing Rusco Windows & Doors!
I recently replaced all my windows and front entry door with Rusco. They made a complicated process, seamless.
Response from the owner: Thank you Iga for the 5-star review! We appreciate you for choosing Rusco Windows & Doors for your window and door project!
Very professional and reliable team, which is difficult to find nowadays. Highly recommended
Response from the owner: Pawel, thank you for the 5-star review. We appreciate you choosing Rusco Windows & Doors!
Jim from Russo Windows was recommended to me by a friend of mine. Came out to my house and did an inspection free of charge and told me that he could help me. I was denied with my insurance company, and Jim took up the fight on my original claim and got me a second inspection and a full approval of my roof and gutters. Jim promised me that the hardest decision I would have to make would be the color of my new roof and he was in communication with me at all times. Jim went over and above and did excellent work. I highly recommend Jim and Roscoe roofing to all my friends, family and neighbors.. OK
Response from the owner: Thank you so much for the ⭐️⭐️⭐️⭐️⭐️ review, Noah! We are overjoyed to hear that your experience working with Jim was excellent! We are happy to have him with our team and your review will be passed along to him. You made our day, and we hope to work with you again and anyone you refer our way!
Jim and the team did a great job.
Response from the owner: Hello Czeslawa, thank you so much for your review! We're thrilled to hear that your experience working with Jim was a great one! Thank you for choosing Rusco Windows & Doors.
Very happy with Rusco. Everyone you deal with are veryfriendly and knowledgeable . They provide excellent service and the products are of high quality . Tom, Carolyn and Arnold are so easy to work with. I highly recommend this company.
Response from the owner: We appreciate you Sheryl for the 5-star review! Thank you for choosing Rusco Windows & Doors.
I am very happy with the roofing job completed at my home. Jim Cowell was very professional and kept me informed through the entire process. He is so knowledgeable and kind. I was very comfortable recommending Rusco to my family and friends. Thank you.
Response from the owner: Martha, thank you for the kind words. We appreciate your business!
Recently on the advice from a neighbor, I inquired with Rusco Windows in regards to storm damage my home suffered earlier this year. I contacted one of Rusco’s representatives Jim Cowell. Jim was very informative and willing to stop by and asses my home to see if there was any damage he determined had come from a storm. After his assessment he determined that I in fact could make a claim with my insurance for my roof, gutters, and downspouts. At that point Jim spoke with my insurance on my behalf to start the process of making the claim. Once my insurance was able to send one of their representatives it was determined that I did in fact have a legitimate claim for storm damage. At that point, I set up a time to meet with Jim to discuss my options and finalize some paperwork to approve the repairs to my home. Jim and his company applied for the work permit and took care of everything. Within a very short period time from signing the contract I had a beautiful new roof, gutters, and downspouts on my home. I was very pleased with the entire experience and would highly recommend Rustco Windows and their rep Jim Cowell to anyone needing repairs to their home.
Response from the owner: Dirk, this was such a great story to read! Thank you for choosing Rusco Windows & Doors and we appreciate the 5-star review!
Response from the owner: Thank you for the 5-star review!
Russo provided great service. Jim Cowell managed my new roof and gutters from start to finish. The work crew hustled and did a fantastic clean up. I’m grateful to all for their hard work.
Response from the owner: Hello Jeanmarie, thank you so much for your review! We're thrilled to hear that your experience working with Jim was a great one! Thank you for choosing Rusco Windows & Doors.
Eduardo Sanchez, has been a very professional and knowledgeable Salesperson during the process of the repair and replacement of my homes roofing due to hail damage.His mannerisms and knowledge of thisProcess was outstanding. I would be happy to recommend him to others.Neal Beatty
Response from the owner: Neal, thank you for the 5-star review! We appreciate it and we appreciate the kind words for Eduardo! Thank you for choosing Rusco Windows & Doors.
In May we had a hail storm, we had two different roofers come and assist us with our insurance company. Both times we were denied. We then called Rusco Windows and doors. We spoke with Jim and he assured us he could get us approved. Within two weeks, Jim and Rusco got us approved for a new roof and skylight. The roof will be completed by the end October. Great Job by all!
Response from the owner: Terry - we are thrilled you were approved! Thank you for this 5-star review for Jim. We appreciate you for choosing Rusco Windows & Doors!
Jim C. Was fantastic to do business with. Thank you so much!
Response from the owner: Thank you Marla, we appreciate you for choosing Rusco Windows & Doors!
Wow! Everything about them was great. Pricing was upfront, competitive and straight-forward. Jim Cowell was real and friendly. He answered all of our questions and was always available to help. The crew was great and the house was left clean and neat when the job was finished. Thanks, Steve and Sandie Huberty
Response from the owner: Thank you! We appreciate you for choosing Rusco Windows & Doors. We will share this review with Jim!
Jim at Rusco is top notch and he does a great job working with his customers!
Response from the owner: Clay, thank you for the 5 star review! We appreciate you for choosing Rusco Windows & Doors!
Jim C provided assistance and help all the way through the project. All my concerns and questions were giving the attention needed to keep the project on tract and the job completed in the time that was promised. Jim C. made sure my property was protected during the job and left clean when completed. I would definetly recommed.
Response from the owner: Hello Marlene, thank you so much for your review! We're thrilled to hear that your experience working with Jim was a great one and we look forward to working with you on your future projects!
So happy we choose Rusco for our hail damaged roof and gutters. Jim C took care of speaking to the insurance and making sure the job got done. They do great work and would recommend
Response from the owner: Thank you so much for the ⭐️⭐️⭐️⭐️⭐️ review, Linda! We are overjoyed to hear that your experience working with Jim was excellent! We are happy to have him with our team and your review will be passed along to him. You made our day, and we hope to work with you again and anyone you refer our way!
Had my windows, roof and gutters done by Jim and his crew earlier in week and it turned out fantastic. Jim helped me through the whole process and it went flawless. Highly recommend Rusco! Call Jim today
Response from the owner: Billy - thank you for choosing Rusco for your home windows, roof and gutters project. We appreciate you and we appreciate the shoutout for Jim!
Rusco is the best. They showed up on time, got the job done in one day and didn’t leave a mess when they were done. I will continue to recommend to my friends.
Response from the owner: Thank you Billy for this 5-star review. We take pride and put our customers first with any project with do. Thank you for choosing Rusco Windows & Doors!
RUSCO is the company to go with when thinking about your roof and gutters. Jim took care of my brothers house and my house as well! Ask for Jim, he’s the best they got.
Response from the owner: Joanne - wow! Thank you for this wonderful 5-star review. We will be sure to tell Jim about this great review. Thank you for choosing Jim and thank you for choosing Rusco!
Very good communication from the start. Very helpful with dealing with the insurance. Everardo was always available to answer any questions. Happy with the overall experience.
Response from the owner: Oscar, thank you for the 5-star review. We appreciate you and your business! Thank you for choosing Rusco Windows & Doors!
I ran into Jim taking my dog around the block while he was doing an inspection in my neighborhood! Not only did he show up a half hour later but worked with me until I got EVERYTHING APPROVED! Jim C. will do all the work for you and keep you updated the whole way. JIM C. is your guy….the only person you should be talking to at RUSCO if you want it done right. I got everything I asked for approved and extra! Not only did he help me but he got 4 other neighbors of mine all approved! He will go on the roof with your insurance company adjuster to make sure they don’t miss anything! Don’t forget to ask for Jim C at RUSCO. Tell him Joanne’s review helped you. Check out my last photo, two approved signs for my neighbor and I!
Response from the owner: Jo - thank you for taking the time to leave this amazing 5-star review! We greatly appreciate you and we cannot wait to begin working on your home!
Replaced 38 year old patio door with Pella. Wait time about 8 weeks and installers great in August 2024. A fee minor glitches, but Tom and Bryn tended to the matter in record time, as well as Pella’s service team. Carolyn, office personnel, is so understanding, friendly, and on top of issues.We replaced all our house windows 5-7 years ago from Rusco, so you can see that we value their knowledge, service, concern, product, price, and local business.
Response from the owner: Pam - we appreciate you taking the time to leave this review for Tom and Bryn! We are excited and happy you had a great experience with us. We thank you, for choosing Rusco!
Rusco recently finished a window project for our first home. The entire team was wonderful. Tom and Bryn, came for the estimate, and really educated us on the process, and what we needed. It didnt feel like a sales pitch, it felt like family trying to help you understand the issues, and the solutions. Tom also really worked with on our budget, and was able tailor something that worked for us. The installation. couldn't have gone smoother. The installers were personable, but still professional. They worked like a well oiled machine, and their work was high quality. They were also very respectable of our home, covering or moving anything that was needed. They cleaned up after themselves so well, I think it was cleaner when they left (I have a toddler) than it was before they came. The cherry on top is Carolyn, in the office. Every single person at Rusco is wonderful, and made the entire process a breeze!
Response from the owner: Lauren, we really enjoyed getting to know you and your family! You were all a pleasure to work with! Thank you for this 5-star review and we appreciate you choosing Rusco Windows & Doors for your home window project!
Used Rusco this year to replace the fascia, gutters, and gutter covers at my house. Excellent process from start to finish.My brother had Rusco wrap the windows on his home and had siding installed. The finished product resulted in a complete transformation - looks like a new home. Arnold and Konrad were extremely helpful. They listened and provided professional suggestions to ensure the project was a success.Rusco replaced windows and doors at my home two years ago. The product quality is topnotch and the workmanship is excellent. Last week had a minor repair that was needed and Tom ensured that it was done on a timely basis.
Response from the owner: Maryann, we appreciate you for your repeat business! It's always a pleasure working with you. THANK YOU!
Jim Cowell from Rusco Windows & Doors was very helpful identifying storm the damage on my home and my mother-in-laws home from hail with a storm that came through earlier this year. Jim performed a complete inspection, took pictures, and explained the damage seen. Jim was available to represent and help work on our behalf every step of the way staying in constant communication. Rusco Windows & Doors were a pleasure to work with and I highly recommend their services.
Response from the owner: Thank you so much for the ⭐️⭐️⭐️⭐️⭐️ review, Matt! We are overjoyed to hear that your experience working with Jim was excellent! We are happy to have him with our team and your review will be passed along to him. You made our day, and we hope to work with you again and anyone you refer our way!
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